24 Hands · Effective Date: July 10, 2026 · Last Updated: July 10, 2026
These Terms of Service ("Terms") govern your use of the 24hands.com website and the membership services, meetings, tools, and content provided by 24 Hands ("24 Hands," "we," "us," or "our"). By using our website, submitting an application, or becoming a member, you agree to these Terms.
1. About the Services
24 Hands operates chapter-based mastermind communities for business owners. A chapter consists of a limited number of members who meet regularly, share ideas and experiences, and work through business frameworks and related tools (the "Services"). Membership is by application and invitation and is subject to our vetting process. We may accept or decline any application at our discretion.
2. Membership, Fees, and Billing
Fees. Membership fees, enrollment fees, and billing frequency are communicated to you before you join. By becoming a member, you authorize us (and our payment processor) to charge the payment method you provide on a recurring basis until your membership is canceled.
Founders' and promotional rates. Any promotional rate (including founders' pricing) applies only as described at the time of your enrollment and remains in effect only while your membership is continuously active. If your membership lapses or is canceled, promotional rates are not guaranteed upon rejoining.
Cancellation. You may cancel your membership by providing written notice to us at [email protected] at least 30 days before your next billing date. Cancellation stops future billing; fees already paid are non-refundable except as expressly stated otherwise or as required by law.
Failed payments. If a payment fails and is not resolved within a reasonable period, we may suspend or terminate your membership.
3. Member Conduct
24 Hands works because of who is in the room. As a member, you agree to:
- Treat other members with honesty and respect
- Participate in good faith and refrain from soliciting, pitching, or selling to other members except through mutually welcomed opportunities
- Not use the group, its meetings, or its member list primarily for lead generation, recruiting, or promotion of other programs
- Not engage in harassment, discrimination, or conduct that damages the group
- We may remove any member whose conduct, in our reasonable judgment, harms the chapter or violates these Terms. Removal for a conduct violation does not entitle the member to a refund of fees already paid.
4. Confidentiality Between Members
Members frequently share non-public information about their businesses. As a member, you agree that information identified as confidential, or that a reasonable person would understand to be confidential (including financials, customer information, and business plans shared in meetings), may not be disclosed outside the chapter or used for any purpose other than helping the disclosing member. This obligation continues after your membership ends. 24 Hands facilitates this expectation but is not responsible for the acts of individual members; members with highly sensitive concerns should use their own judgment about what to share.
5. No Professional Advice; No Earnings Guarantees
The Services, including meetings, frameworks (such as F.R.A.P.), software tools, and any materials, are provided for general informational and educational purposes. They do not constitute legal, tax, accounting, financial, or investment advice. You should consult qualified professionals before making significant business decisions.
We make no guarantee of results. Business outcomes depend on many factors outside our control, including your effort, your market, and your execution. Any examples, illustrations, or member results referenced by 24 Hands are not promises or predictions of your results. You are solely responsible for your business decisions and their outcomes.
Ideas, suggestions, and referrals shared by other members are their own. 24 Hands does not endorse, verify, or assume responsibility for advice or opportunities exchanged between members, including joint ventures. Members enter into any transaction with one another at their own risk.
6. Third-Party Tools
The Services may include access to third-party software and tools (for example, Profit Academy). Your use of third-party tools may be subject to those providers' own terms and privacy policies. We are not responsible for the availability, accuracy, or performance of third-party tools, and access to a specific tool may change over time.
7. Intellectual Property
All 24 Hands content — including the 24 Hands name and branding, the F.R.A.P. framework materials, meeting formats, guides, and website content — is owned by or licensed to 24 Hands and is protected by intellectual property laws. Membership grants you a limited, non-exclusive, non-transferable license to use these materials for your own business during your membership. You may not copy, distribute, resell, or use our materials to operate a competing group without our written permission.
8. Testimonials and Media
We may invite (but never require) members to provide testimonials or participate in stories about the chapter. We will not publish a member's name, likeness, or business results without that member's permission.
9. Website Use
You agree not to misuse our website, including by attempting to gain unauthorized access, scraping content, introducing malicious code, or using the site for unlawful purposes. Website content is provided "as is" and may be changed at any time.
10. Disclaimer of Warranties
THE SERVICES AND WEBSITE ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, 24 HANDS AND ITS OWNERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, OR LOST BUSINESS OPPORTUNITIES, ARISING FROM OR RELATED TO THE SERVICES OR THESE TERMS. IN ALL CASES, OUR TOTAL LIABILITY WILL NOT EXCEED THE MEMBERSHIP FEES YOU PAID TO US IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.
Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
12. Indemnification
You agree to indemnify and hold harmless 24 Hands from claims, damages, and expenses (including reasonable attorneys' fees) arising from your violation of these Terms, your business dealings with other members, or your violation of any law or third-party right.
13. Termination
We may suspend or terminate your membership or access to the Services for violation of these Terms, non-payment, or conduct harmful to a chapter. You may terminate by canceling as described in Section 2. Sections that by their nature should survive termination (including Sections 4, 5, 7, 10, 11, and 12) will survive.
14. Governing Law and Disputes
These Terms are governed by the laws of the State of Tennessee, without regard to conflict-of-law principles. Any dispute arising from these Terms or the Services will be resolved in the state or federal courts located in Knox County, Tennessee, and you consent to jurisdiction and venue there. [OPTIONAL, ATTORNEY TO ADVISE: The parties agree to first attempt to resolve any dispute through good-faith mediation before filing suit.]
15. Changes to These Terms
We may update these Terms from time to time. The "Last Updated" date reflects the most recent revision. Material changes affecting active members will be communicated to members. Continued use of the Services after changes means you accept the updated Terms.
16. Miscellaneous
These Terms, together with our Privacy Policy and any membership agreement you sign, are the entire agreement between you and 24 Hands regarding the Services. If any provision is found unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our consent.
17. Contact
24 Hands [Parris Guitars, LLC, e.g., 24 Hands, LLC]
10820 Kingston Pike, Ste. 16, Knoxville, Tennessee
Email: [email protected]
Phone: 865.403.0046