24 Hands · Effective Date: July 10, 2026 · Last Updated: July 10, 2026
24 Hands ("24 Hands," "we," "us," or "our") operates the website 24hands.com and provides business mastermind chapter memberships and related services (collectively, the "Services"). This Privacy Policy explains what information we collect, how we use it, and the choices you have.
By using our website or Services, you agree to the collection and use of information as described in this policy.
1. Information We Collect
- Information you provide directly. When you fill out a form on our website, request information, complete an assessment, schedule a call, apply for membership, or become a member, we may collect:
- Name, email address, and phone number
- Business name, industry, and general business information
- Information you share in applications, assessments, or conversations about your business and goals
- Payment and billing information (processed by our payment processor; we do not store full card numbers)
- Information collected automatically. When you visit our website, we and our service providers may automatically collect standard technical information, including IP address, browser type, device information, pages visited, and referring pages, using cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and schedule conversations
- Evaluate membership applications and manage chapter membership
- Provide the Services, including access to member tools and software
- Process payments and manage billing
- Send you information about 24 Hands, including by email and, with your consent, by SMS/text message
- Improve our website and Services
- Comply with legal obligations and protect our rights
3. Text Messaging (SMS) Consent
If you provide your phone number and opt in to text messages, we may send you informational and marketing text messages related to 24 Hands. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any message, or get help by replying HELP. Consent to receive text messages is not a condition of membership or purchase.
We do not sell, rent, or share your phone number or SMS opt-in consent with third parties for their marketing purposes.
4. How We Share Information
We do not sell your personal information. We share information only in these circumstances:
- Service providers. We use trusted third-party providers to operate our business, such as our website and marketing platform, scheduling tools, payment processors, and the software platform used by members as part of the Services (e.g., Profit Academy). These providers may process your information only to perform services for us.
- Within your chapter. If you become a member, basic information about you and your business (such as your name, business name, and industry) will be visible to other members of your chapter as an inherent part of the Services.
- Legal requirements. We may disclose information if required by law, subpoena, or legal process, or to protect the rights, property, or safety of 24 Hands, our members, or others.
- Business transfers. If 24 Hands is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Cookies and Analytics
Our website may use cookies and similar technologies to remember your preferences, understand how visitors use the site, and support our marketing. You can control cookies through your browser settings; disabling cookies may affect some site functionality.
6. Data Retention
We retain personal information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your information as described below.
7. Your Choices and Rights
- Email. You may unsubscribe from marketing emails at any time using the link in any email.
- SMS. Reply STOP to opt out of text messages at any time.
- Access, correction, and deletion. You may request access to, correction of, or deletion of your personal information by contacting us at the email below. We will respond within a reasonable timeframe and as required by applicable law.
8. Data Security
We use commercially reasonable safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our Services are intended for business owners and are not directed to anyone under 18. We do not knowingly collect personal information from children.
10. Third-Party Links
Our website may link to third-party websites or services. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent revision. Continued use of the Services after changes means you accept the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or your information, contact:
24 Hands [Parris Guitars, LLC, e.g., 24 Hands, LLC]
10820 Kingston Pike, Ste. 16, Knoxville, Tennessee
Email: [email protected]
Phone: 865.403.0046